Customer satisfaction is the key in creating and maintaining a good relationship with the
customer.
Therefore, any unnoticed problem in your pumping station may cause interrupted water
supply and consequently numerous customer complaints.
This is what Manaoag Water District would like to address and decided to use PICOBOX
REX as a platform in monitoring their pumping station.
Making sure they are updated with their pumping stations remotely while at the same time
providing an uninterrupted water service to their customer.
"We decided to utilize technology in responding to customer complaints and using
PICOBOX as our platform is one of the best decisions we ever made. It keeps us updated
with the status of each station remotely, improve service availability and customer
satisfaction" - Manaoag Water District
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